- Our company culture is based on a concept of servant leadership that says everyone must
serve others in order to be a leader. We have developed report cards that we use to keep
us focused on the boundaries of our business. These boundaries include our vision, our
promise, core values and profit.
- Customer report cards contain “careabouts” that are under control of the team and are
aimed at delighting both internal and external customers. In addition, each individual team
member is measured anonymously by all of their other team members to ensure everyone
serves each other and is serving the customer. A performance-based bonus is awarded
based on the scores of both report cards.
- AutomationDirect desires to reward the efforts and performance of its team members by
annually awarding a share of the Company’s profits and to retain team members by paying
such awards over 3 years.
- At the end of each year, AutomationDirect will designate a percentage of operating profits
before taxes to be allocated among all eligible team members.
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