Call Us: 1-800-633-0405
Customers say we have the most
courteous and helpful sales team in the industry.
Here’s why:

Would you like to call an automation company and get a real person who is competent and courteous in under three minutes? You will at AutomationDirect. Our inside sales staff has been described as the most efficient and helpful in the industry. Compared to other automation companies, our inside sales associates can process up to three times the sales volume of their competitive counterparts.

But we’re not just fast, we’re competent and friendly. 95% of new customers responding to surveys say that our phone manners were above average as compared to their other vendors, and 94% said our sales team was above average in answering questions related to their order when compared to other vendors.

Think about it — we’re faster, more courteous, more helpful, and we have lower prices.



Call our sales team between 9 a.m.
and 6 p.m. EST, Monday through Friday. We receive hundreds of responses to our customer service survey every month.

Check out customer comments below:

“I have received many ecommerce products and this company is my favorite. Web site is quick and easy to navigate, on-time delivery and great schematic details and don't forget competitive prices. All around *Five Star*”

“AutomationDirect has all the products we need in one place. They are fast, reliable, and have great customer service and support. Always a pleasure doing business with them. If for some reason your on the fence about trying them, just do it I highly doubt you'll regret it.”

“Really like the PLC's and touch screens. They are user friendly and inexpensive. I have never had any issue's.”

“Automation Direct is my #1 source for all of my companies automation needs. You just simply can't beat their cost and quality! Pair that with excellent customer service and it makes an unbeatable combination. Way to go Automation Direct!.”

“We've been using Automation Direct for years and will continue to do so. Good selection of products and customer service. Quick shipping, never have any problems. A++ service”

“Great service with good quality products. Web page is very easy to use and their Tech support its great. We have been using Automation Direct for years and will continue to use them more and more.”

“With each order, it continues to amaze me that you folks do such a great job at providing
great product, great pricing and great service. Thank you for taking the stress out of buying.”

“I had a hard to find belt and was pleased your company had the belt selector tool to help me define what I needed. Great tool great help.”

“Excellent, personable staff! Thanks for making the purchase a simple, easy experience.”

Read more Customer Comments



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